Service/Branch Administrator

The Company

Robert Half are proud to be partnering with our client, a global vehicle manufacturing & servicing organisation who specialise in producing quality cleaning and clearing equipment for all environments.

The Role

Our client is seeking an experienced Admin all-rounder to hit the ground running in this exciting and dynamic Branch Admin role. It will initially be for 3-6 months, with the view of extension. You will be supporting the Service and Spare Parts teams onsite daily in this role.

Duties and responsibilities:

• Answer incoming calls for the Customer Service Centre and provide advice regarding products, equipment, and service offering.
• Receive requests for service work and allocate and schedule works and keeping the customer informed of the progress of their job.
• Develop & maintain system documentation in MS Dynamics 365.
• Undertake weekly reporting of KPIs and other reporting as directed.
• Offer Admin assistance to the Sales & Operations teams.

Your Profile

To be successful in this role, you will have the following:

• Be available to start immediately and have outstanding customer service skills.
• Demonstrated experience in Service Admin, Advisor or Branch Admin role.
• Experience working with MS Dynamics 365
• Ability to work well in a small team or autonomously, under pressure in a fast-paced environment.
• Demonstrated ability invoicing, raising purchase/repair orders, and handling reporting
• A flexible and adaptive working approach
• Strong computer literacy and data entry skills

Apply Today

Keen to learn more about this opportunity? Hit the apply button or Contact Hollie on 03 9239 8116

Reference Number: 06830-0013445821HT

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