Techno functional Consultant(desktop support)

This role requires deep technical capability across Intune,
Endpoint Security, Application Control, and compliance uplift aligned to
Essential Eight controls.

Microsoft Intune / Endpoint Manager

• End‑to‑end
  management of Windows 10/11 devices
  
• Compliance
  policies, configuration profiles, Proactive Remediations
  
• Application
  deployments (Win32/MSI), provisioning, and Autopilot
  
• Endpoint
  Security & Hardening
  
• Expertise
  implementing WDAC policies (allow/deny lists, signing, policy
  staging & deployment)
  
• Strong
  knowledge of Microsoft Defender for Endpoint, Defender Antivirus,
  Firewall, Attack Surface Reduction (ASR) rules, and vulnerability
  reduction
  
• Azure
  AD / Entra ID
  
• Conditional
  Access, identity hardening, device trust, hybrid join scenarios
  
• Troubleshooting
  device -based access issues & authentication flows
  
• Essential
  Eight (E8) Security Framework
  
• Hands‑on
  experience implementing or operationalizing:
  
• Application
  Control (WDAC/AppLocker)
  
• Patch
  management & application updates
  
• Hardening
  baselines
  
• MFA,
  restricting admin privileges, macro control
  
• Mapping
  client's  endpoint policies to E8 maturity uplift activities
  

·                   
 Citrix EUC Experience

o        Working knowledge of Citrix VDI environments (session issues,
profile problems, performance analysis)

o        Coordinating with Citrix operations teams for remediation

·                Advanced Troubleshooting & Engineering

• Debugging
  complex endpoint issues across OS, identity, security controls, and
  application behavior
  
• Strong
  skills interpreting event logs, defender logs, WDAC audit logs, and
  Intune diagnostics
  
• Ability
  to create PowerShell scripts for automation and policy validation
  
• Documentation
  & Customer Engagement
  
• Build
  SOPs, security implementation guides, and configuration baselines
  
• Work
  directly with client's SMEs and security architects
  
• Strong
  communication and stakeholder confidence
  

• Debugging
  complex endpoint issues across OS, identity, security controls, and
  application behavior
  
• Strong
  skills interpreting event logs, defender logs, WDAC audit logs, and
  Intune diagnostics
  
• Ability
  to create PowerShell scripts for automation and policy validation
  
• Documentation
  & Customer Engagement
  
• Build
  SOPs, security implementation guides, and configuration baselines
  
• Work
  directly with client's SMEs and security architects
  
• Strong
  communication and stakeholder confidence
  
• Debugging
  complex endpoint issues across OS, identity, security controls, and
  application behavior
  
• Strong
  skills interpreting event logs, defender logs, WDAC audit logs, and
  Intune diagnostics
  
• Ability
  to create PowerShell scripts for automation and policy validation
  
• Documentation
  & Customer Engagement
  
• Build
  SOPs, security implementation guides, and configuration baselines
  
• Work
  directly with client's SMEs and security architects
  
• Strong
  communication and stakeholder confidence
  

Experience
Required:
6–11 years in EUC engineering with demonstrated security hardening experience,
particularly in WDAC, Intune security baselines, and Essential Eight
compliance.