Account Manager - Workers' Compensation

An opportunity exists for a workers’ compensation professional to join our Workplace Risk Practice in our Hobart office. The Workplace Risk Practice is the leading provider of strategic workplace risk services to Australia’s Top 500 companies. 
Reporting to the Victorian State Manager (Workplace Risk), the primary focus of this role will be to provide hands-on injury management and workers’ compensation advice to support our clients’ workplace risk programs.

The Role

• Project management of our national clients’ workplace risk programs, ensuring the delivery of high-quality services 
• Provide our clients with advice on policy, premium, claims and injury management 
• Provide Outsourced Return to Work support services for a range of clients
• Report writing and implementation of client retention strategies
• Support the Insurance Brokers as a technical expert in all aspects of Workers’ Compensation 
• Manage the company profile with industry contacts by identifying and maintaining strategic relationships in all key markets
• Engage our strategic partners to deliver value to WTW
• Be an active member of our consultancy team, willingly working on assigned projects and developing team members’ knowledge and skills
• Identifying new business opportunities for WTW
• Tender submissions and presentations

The Requirements

• Proven experience working for a national employer, a broker, WorkCover or within a WorkCover insurer/agent 
• Experience in Workers’ Compensation arrangements and the key drivers to premiums
• Demonstrable knowledge and application of policy and premium management across the Workers’ Compensation landscape 
• Experience developing existing and new business
• Excellent interpersonal, oral and written communication skills
• Experience in coaching and mentoring team members
• Proven ability to organise, prioritise, project manage and work well under pressure
• A team player with the ability to demonstrate credibility and gain trust
• A tertiary qualification in Allied Health, or equivalent work experience desirable

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance 
• Hybrid working
• Networks (Gender, Wellbeing, Pride)
• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a “hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It’s not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.

In the spirit of reconciliation, WTW acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.