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The Client is a forward-thinking company dedicated to amplifying business growth through the strategic use of social proof content. The client's mission is a commitment to collaboration and innovation, empowering brands to convert customer satisfaction into advocacy. The company culture thrives on creativity and the collective pursuit of transformative marketing strategies, making it an ideal environment for those passionate about leveraging social dynamics to drive business success.
• Serve as the lead point of contact for all client account management matters.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to client needs and objectives.
• Coordinate with internal teams to ensure on-schedule delivery of projects.
• Communicate clearly the progress of ongoing projects and milestones to both clients and internal stakeholders.
• Develop new business opportunities with existing clients by identifying additional services that meet their needs.
• Manage and resolve any issues that arise during project life cycles.
• At least 2 years work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.
• Excellent English communication skills both verbal and written.
•The ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
• Experience delivering client-focused solutions to customer needs.
• Excellent listening, negotiation, and presentation abilities.
• BA/BS degree in Business Administration, Sales, or relevant field.
• Knowledge and understands how to put together effective systems in place to manage projects.
Please only apply for this role if you have the following home office requirements: · Perfectly working headset and webcam
· Stable internet connection of at least 5 Mbps to 15 Mbps
· Up to date computer system with a minimum of Windows 8 or Mac OS X
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted.
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