Administration Officer

We are looking for Administration professionals who are great communicators well presented and proficient in MS Office programs. The role consists of but is not limited to the following administrative duties:

• Attending to incoming calls and greeting clients
• Assisting in management of email inboxes
• Documents preparation for clients share registries nad goverments bodies
• Filing photocopying
• Database Management
• Assisting Manager and other staff as required
• Mail processing
• Respond to all client s queries and concerns in a timely manner including troubleshooting issues and escalating them in an appropriate manner.
• Uphold the highest level of customer service ensuring our clients receive seamless claims journey.
• Communicate key information in a clear and concise manner with special regard to managing client s expectations.
• Maintain client and customer satisfaction adhering to contract requirements and Service Level Agreements (SLA s).
• Following up clients.
  
• comunicate with share registries and goverment bodies
• Maintaining our system to track identify and follow up on outstanding actions issues and correspondence to determine appropriate actions making sure deadlines are met.
• Liaising with internal and external individuals/companies.
• Other associated admin tasks
  

Requirements

Essential Requirements

• 2 years experience in an administrative/office type role
• Ability to work both in a team environment & autonomously
• Professional presentation and wellmannered
• Excellent customer service and communication skills
• Experience and proficiency with Microsoft Office suite (mainly Word and Excel PDF)
• Excellent personal organization and time management
  
• Attention to detail
  
• High level of administration skills
  
• You must be confident enough to take phone calls
  

Language:

• English (Required)

Benefits

The role is permanent based in Aspley QLD 4034.

Work Remotely

• No

Job Types: Fulltime Permanent

Salary: $60000 $64999 per year

Schedule:

• 9am to 5pm
• Monday to Friday

Essential Requirements 2+ years experience in an administrative/office type role Ability to work both in a team environment & autonomously Professional presentation and well-mannered Excellent customer service and communication skills Experience and proficiency with Microsoft Office suite (mainly Word and Excel, PDF) Excellent personal organization and time management Attention to detail High level of administration skills You must be confident enough to take phone calls Language: English (Required)