Administration Support Officer

Northline are seeking dynamic individuals to join our Regency Park team as Administration Support Officers. If you thrive in a fast-paced environment, possess excellent organizational skills, and are committed to excellence, we want to hear from you!

Key Responsibilities:

Customer Service Excellence: Provide a warm, efficient, and friendly welcome to all drivers, visitors, and customers entering our depot. Guide them through necessary safety instructions with ease and professionalism.

Document Management: Review various documents to guarantee legibility, completeness, and accuracy, including Connotes, Master Sheets, Manifests, and more. Rectify errors promptly and report discrepancies to management.

Data Accuracy: Ensure all data, information, and documents are accurately entered into our electronic systems. Maintain balance and consistency across tracking and measurement forms.

Compliance Management: Handle consignments containing dangerous goods (DG) meticulously, ensuring correct declarations and accompanying paperwork for safe transit.

Team Collaboration: Facilitate communication between debriefing and fleet control teams, ensuring seamless compliance with operational requirements.

Client Liaison: Work closely with Client Services and Sales/Account Management teams to guarantee the provision of relevant and accurate information. Build and maintain professional relationships with internal and external stakeholders.

Continuous Improvement: Review existing processes and procedures, suggesting and implementing improvement initiatives to enhance efficiency and effectiveness.

Key Competencies & Technical Requirements:

Professionalism: Approach tasks with integrity, trustworthiness, and a customer-centric mindset.

Qualifications: While qualifications in Business Administration and/or Warehousing, Transport & Supply Chain are desirable, they're not essential.

Communication Skills: Ability to communicate effectively with stakeholders at all levels, internally and externally.

Customer Service: Provide exceptional service to both internal and external customers, meeting and exceeding their needs.

Time Management: Exhibit strong time-management skills with keen attention to detail.

Technical Skills: Proficiency in Microsoft Office suite and strong data entry capabilities are required.

About Northline’s Benefits

Learning, training and development support – Northline believe in the people we hire. We offer training in leadership, communication, self-development and job-specific courses. We pride ourselves that we promote from within, offering great opportunities for career progression.

Employee recognition programs - Recognising individuals, supervisors and teams that encompass Northline’s values and have provided an outstanding contribution to the operations.

Wellness and benefits programs – Such as our Employee Assistance Program, offering our teammates support, when they need it. Northline’s benefits program offers discounts on travel, fitness and health, sports and entertainment, automotive, gifts and more!

Regular team building!

About Northline?

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.

Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

At Northline we believe our people are one of our greatest assets. We are a progressive Australian family-owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond!

That’s why, we are, Australia’s Global Logistics People.

Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.