Administrative Assistant - Urgent Hire

We are looking to hire a confident Administrative Assistant to join our exceptional team at ARMA Group Holdings Pty Ltd in Sydney.
Growing your career as a Full Time Administrative Assistant is an awesome opportunity to develop productive skills.
If you are strong in leadership, creativity and have the right mindset for the job, then apply for the position of Administrative Assistant at ARMA Group Holdings Pty Ltd today!

ARMA Group is a rapidly growing ASX listed specialist provider of contingent debt recovery solutions, based in trendy “The Grounds” Alexandria. We provide innovative and industry leading technology that transforms the way business’ engage their customers regarding payments and service a large number of clients across all industry sectors – including some of Australia’s best known brands.

In keeping with ARMA’s commitment to “outstanding customer care” we strive to ensure that we operate with a key focus on respectful, positive, and empathic engagement with all customers to help identify and resolve their financial situation by achieving the best possible outcomes.

ARMA Group is seeking a highly motivated Paralegal/Legal Administrator to join our team and play a vital role in maintaining the critical portfolios of our Commercial, Insurance, and Consumer Recoveries teams.

This role will be held accountable for some of the Commercial and Legal teams’ fundamental administrative tasks and to succeed in this role, you will need to have strong written and verbal communication skills, including emotional intelligence and the ability to develop relationships with internal and external stakeholders. You should be proactive, detail-oriented, and able to manage multiple tasks and priorities effectively. Knowledge of debt collection and recovery litigation processes, will also be highly advantageous.

Responsibilities

• Organisation and management the Commercial team’s inbox ensuring prompt and effective responses to all queries
• Minute taking during meetings
• Attend to inbound overflow calls
• Backup for when staff are on leave
• Conduction of Credit searches
• Management of all field call requests
• Collation of Training Manuals
• Sending batch demand letters
• Preparation of Management, Revenue and Commercial Reports
• Maintain strong relationships with all internal and external stakeholders, and specifically compliance and legal teams to ensure the actions taken within this role are fully compliant with legislative and regulatory expectations
• Other general duties as required.

Requirements

• Knowledge of debt collection process and understanding of debt recovery litigation processes
• Proficient in Microsoft Office and a quick learner of database platforms
• Accurate keyboard skills and proven ability to enter data at the required speed
• Knowledge of correct spelling, grammar, and punctuation
• Knowledge of clerical and administrative procedures
• Developed written and verbal communication skills with the ability to demonstrate emotional intelligence, specifically in displaying respect and empathy.
• Proactive approach to developing relationships with internal and external stakeholders.
• High level of attention to detail
• Strong time management skills and multi-tasking skills
• Experience in an administration role or related field or equivalent combination of education and experience would be very highly regarded.

What We Can Offer You!

The ARMA family culture is the backbone of our success and working environment. This is why we have such a high calibre of individuals within the business and an amazing retention rate…it all comes down to the fact that we care about our family. Just a few of the benefits of being part of this family community include:

• Fantastic training program for all new staff that is focused on customer care and hardship, as well as other ongoing development and growth opportunities.
• Leadership development program.
• Flexible working and WFH options.
• Generous incentives and rewarding bonus scheme for all staff when achieving KPIs.
• EAP (Employee Assistance Program) available for all staff as we understand and care about your wellbeing.
• Being part of a larger and rapidly going ASX list group of companies.
• Possible employee share options scheme.
• Fun …we work hard and as a result recognise the need for fun! Whether this be having a time out playing the PS5 or a game of table tennis to our epic monthly team outings and annual parties!
• An all inclusion and diverse environment that encourages and desires everyone’s feedback and input. Demonstrated through such programs as our FLT (Female Leadership Team).

Equal Opportunity Employer

ARMA aspires to be the exemplar employer of choice for people from diverse backgrounds. ARMA aims to ensure equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.

To apply please submit your resume and cover letter via the below link. Candidates without permanent Australian residency or a valid work visa need not apply. For more information contact Kerryn O’Brien – View email address on jobs.swagapp.com

To find out more about our company visit

We look forward to hearing from you!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Benefits of working as a Administrative Assistant in Sydney:

● Excellent benefits
● Advancement opportunities
● Advantageous package