Assistant Housekeeping Manager

Work Your Way to Pullman & Mercure Melbourne Albert Park
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

Accor  is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

• Assists the Executive Housekeeper to ensure that all day-to-day operations are handled on time and guest expectations are met.
• Co-ordinates with Front Office to ensure that rooms are serviced according to guest requirements and vacant rooms are cleaned for new arrivals.
• Conducts frequent room checks, public areas and back of house areas ensuring service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming, and manning levels are in order and takes appropriate action where necessary.
• Assists in inventory control, purchasing, and disbursement for all aspects of housekeeping operations.
• Assists in administering the hotel’s lost and found system.
• Assists in the preparation of duty rosters, vacation planning and scheduling and public holiday scheduling.
• Assists in the maintenance of efficient administration.
• Assists in the selection training and evaluation of team Heartists.

Qualifications

Self Leading:

• Positive Orientation.
• Operational Decision Making.
• Self-Development & Management.

Leading Others:

• Developing an Empowered Team.
• Leading an Engaged and Diverse Team.
• Communication.

Leading the Business:

• Advocating Guest Passion.
• Business Planning and Analysis.
• Business Improvement and Change.

Additional Information

Benefits and Perks

• Work Your Way to one of Accor’s largest and well known Conference & Events hotels in Australia
• Extensive accommodation and food & beverage benefits (globally)
• Daily meals provided