Bench Clerk, Victorian Civil and Administrative Tribunal

• Administrative position based in Melbourne CBD providing front line services to VCAT customers attending hearings and support Members in the hearing of VCAT cases • Excellent opportunity for learning and development to gain experience in the daily running of the Tribunal • Positive and collaborative team culture conducive to drive efficiency and continuous improvement

About Us

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes.

VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the Role

The Bench Clerk role reports to the Manager, Bench Clerks and is responsible for providing high level administrative frontline services for the Tribunal.

The Bench Clerk will:

• Provide support to VCAT Tribunal Members and customers in preparation for and during hearings, including management of hearing rooms and associated technology resources where required.
• Support the wider VCAT operations through the completion of assigned administrative tasks.
• Maintain effective communication with key stakeholders including customers, colleagues, management, VCAT Members and other service users.

About You

• Be a highly organised, committed, and resilient team player
• Possess strong interpersonal skills to develop positive relationships with external stakeholders
• Have ability to plan and prioritise tasks in a fast-paced environment with good attention to detail
• Experienced in Microsoft Office and quick to familiarise yourself with new databases and systems.