CBIS Officer - Facilities and Administration

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our  Child Safe Policy .

The opportunity

• An ongoing opportunity in a great team & location

• Support a diverse range of meaningful tasks

• Expand your SME in site facilities & operations at CSIRO

If you are an experienced administrative professional with exceptional stakeholder management and project coordination skills, and have an interest in facilities coordination, this could be a great opportunity for you!

As the Facilities Administration Officer, you will play a significant role in assisting in the delivery of Facilities Management services at the CSIRO Newcastle Site. You will be responsible a broad range of interesting initiatives such as provide logistical, administrative and coordination services to support the effective provision of facility management related activities across a broad range of CSIRO operational functions.

Your enthusiasm to grow professionally, conscientiousness and personable approach will be imperative as you will be required to monitor (and report on) contractors to ensure their service delivery is in accordance with the contract conditions and specifications, supervise site administration officers/receptionists, and maintain a good level of subject matter expertise in facilities management and operations.

Please note, from time to time, the role involves out of hours work and site call-outs (within the designated area) and the ability to access all equipment at these sites. You may also be required to work at other sites within the State from time to time as directed.

Your duties will include:

• Responding courteously and efficiently to client requests, maintaining clear communication regarding mutual expectations and monitoring client satisfaction.

• Undertaking a broad range of property-related administrative activities to a high standard, in support of the CBIS site, state or regional team.  This will include interaction with Facilities Management systems at an experienced user level as may be required for the efficient operation of the region.

• Providing support to more senior staff, delivering precedent-based policy & procedure interpretation and advice, and instructing others on routine administrative activities, as required.

• Recommending improvements to systems and procedures and implementing any approved changes.

• Local role with day-to-day oversight and supervision of Reception staff in the provision of a high-quality Reception / Visitor Management Service. 

• In conjunction with the Facilities Manger monitor the daily facilities services works undertaken by CBIS staff and contractors to ensure compliance with programs and contracts through initiatives including but not limited to, ensuring compliance with CSIRO policies and procedures, with reference to HSE and security and checking and filing JSEA/SWMS documentation and insurances as required. 

• Maintaining a good working knowledge of the site, its equipment and the current maintenance needs. Raise works orders as necessary.

Location: CSIRO Site, Newcastle NSW.

Salary: AU $70,874 - $90,202 plus up to 15.4% superannuation

Tenure: Indefinite 

Reference: 96964

To be considered you will need:

• Strong organisational skills, being able to prioritise workloads, ability to take initiative and ensure objectives are met within relevant timeframes. 

• Proven ability to identify areas for improvement, consider feasible solutions and implement changes once proposals have been reviewed and approved by relevant leaders. 

• Exceptional interpersonal skills, having a proven record of working well in a team environment, a sense of customer service with a diverse group of stakeholders, and being able to share relevant and useful information.

• Demonstrated capability to supervise and train others and foster a positive working environment.

• Sound keyboard skills, knowledge of Microsoft Office applications and the ability to become familiar with use of facilities management specific software and systems.

• An ability to manage property administration functions such as Work Order management and Contracts and Contractor management or; demonstrated experience in the coordination of repairs and maintenance and minor works and services including, security, cleaning, waste management, grounds maintenance, and experience working in facilities management and/or logistics environment is desirable.

For full details about this role please review the Position Description

Eligibility

Applications for this position are open to Australian/New Zealand Citizens, and Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible working arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 

About CSIRO

At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close

26 June 2024 11:00pm AEST