Number of Applicants
:000+
ARMA Group is a rapidly growing ASX listed specialist provider of contingent debt recovery solutions, based in perfectly positioned, Subiaco! We provide innovative and industry leading technology that transforms the way business’ engage their customers regarding payments and service a large number of clients across all industry sectors – including some of Australia’s best-known brands.
In keeping with our group's commitment to “outstanding customer care” we strive to ensure that we operate with a key focus on respectful, positive, and empathic engagement with all customers to help identify and resolve their financial situation by achieving the best possible outcomes.
As a Customer Relationship Manager , you will be responsible for building and maintaining positive relationships with our customers, handling inbound and outbound phone calls, negotiating payment with customers, problem-solving, and objection handling to achieve account resolution. You will be expected to manage consumer workflows, complete required administrative tasks and collaborate with our internal teams to ensure a seamless and effective debt recovery process.
Responsibilities
Requirements
What We Can Offer You!
Our most important asset is our people. Simple. that's why we are committed to investing in our employees with the following:
Equal Opportunity Employer
ARMA aspires to be the exemplar employer of choice for people from diverse backgrounds. ARMA aims to ensure equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.
To apply please submit your resume and cover letter via the below link. Candidates without permanent Australian residency or a valid work visa need not apply. As part of our recruitment process, we require all successful applicants to undergo a police check. This is a mandatory requirement for the position.
For more information contact us at
To find out more about our company visit
We look forward to hearing from you!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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