Customer Service / Administration Officer

Join the Glass Outlet Team as a Customer Service / Administration Officer

At Glass Outlet, located in Virginia, Brisbane, we are proud to be recognized nationwide as leaders in wholesale supply, specializing in glass, aluminum fencing, balustrading, aluminum screening, shower screens, and accessories. With distribution centers spread across Australia, our commitment is to offer comprehensive range solutions exclusively to the trade.

Why Glass Outlet?

• Industry Leadership: As a recognized industry leader, we prioritize the best customer service and deliver the highest quality products.

• Customer-Centric Approach: Our focused commitment to the trade allows us to provide unparalleled customer service and top-notch products at the best prices.

• Culture of Excellence: Glass Outlet promotes a culture of teamwork, work-life balance, respect, innovation, and recognition.

About the Role:

This exciting opportunity invites you to enhance your administrative and customer service skills in a fast-paced environment. As a Customer Service / Administration Officer at Glass Outlet, you will play a crucial role in our dynamic team based in Virginia. Your attention to detail and can-do attitude will contribute to the success of our collaborative workplace.

Key Responsibilities:

• Serving trade customers by processing sales orders, generating invoices, and handling stock inquiries.

• Preparing picking reports for pickups and deliveries.

• Scheduling outgoing freight for efficient logistics.

• Handling incoming calls and emails for orders and general inquiries.

• Processing payments, including cash, EFTPOS/credit cards.

• General administration tasks as required.

Skills & Experience:

• Previous experience in building materials and/or logistics is advantageous.

• Excellent time management and multitasking abilities.

• Proficiency in Word, Excel, Outlook.

• Experience with sales processing software and goods dispatch.

Benefits:

• Generous salary.

• Staff discounts on our extensive product range.

• On-the-job training to enhance your skills.

• Full-time role with regular hours from 7:00 am to 3:00 pm, Monday to Friday.

• Bright and modern office facilities.

If you are seeking genuinely rewarding work in a friendly workplace, we would love to hear from you!