Customer Service Officer

Join our team in Bairnsdale and embark on a journey of growth and fulfillment!

Are you a high-level Customer Service professional looking for an exciting opportunity close to home? We have the perfect role for you!

What You'll Do:

• Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.
• Test and assess learner drivers on well-defined courses, providing constructive and unbiased feedback that aids in their growth.
• Serve customers face to face with professionalism and care, ensuring every interaction is top-notch.
• Process payments, manage cash, and conclude end-of-day banking meticulously.
• Manage administrative duties and update critical data in systems seamlessly.

Why Choose Us:

• Convenient Work-Life Balance: Enjoy the advantages of an ongoing casual position, working between 20-38 hours per week, from 8:30am - 4:30pm, Monday to Friday that lets you work close to home in Bairnsdale.
• Immediate Start: Begin your new role immediately and jumpstart your career with us.
• Dynamic Environment: Become integral to an organization celebrated for its top-notch service to Victorians on the road. As a Customer Service and Licence Testing Officer, you'll be central in providing a holistic service experience.

What You Bring:

• A drive to assist others, empowering them to reach their goals.
• Detailed, organized, and always on top of tasks.
• Stellar customer service skills, both in-person and over the phone.
• Thriving in lively settings and always up for a challenge.
• A love for routine and the energy it brings.
• Adaptable and eager to learn in a regulated environment.
• A full and valid Victorian Drivers' Licence

Rewards Await You:

• Comprehensive training in both customer interactions and call centre operations.
• Supportive Atmosphere: Be a part of a culture that champions your growth and well-being.
• Competitive Compensation: Earn $32+ per hour, showcasing your dedication and skill.
• Stability and Growth: A steadfast position with ample opportunities for progression.

Ready to Drive Your Career Forward?

Seize the opportunity to be a part of a fantastic team in a nurturing company. Apply now and begin an exhilarating and rewarding journey with us!

Note: This position is open to Permanent Residents only.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email or visit hoban.com.au/adjustments .