Food and Beverage Supervisor

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be on our team at Legoland Discovery Centre Melbourne!

We are seeking a Food & Beverage Supervisor to join the Commercial team at Legoland Discovery Centre Melbourne.

About the Role

This role will see you leading the Food and Beverage team to drive the café offering at Legoland Discovery Centre Melbourne in Chadstone Shopping Centre. You will work closely with the Operations Manager to create, implement and drive operational strategies to exceed guest’s expectations and KPI targets.

These include:

• Create, drive and implement new and innovative products to improve guest satisfaction and provide growth to the department
• Lead the F&B team in its goal of delivering a world-class offering to our guests
• Assist with the hiring, training, scheduling, and supervising of team members. Ensuring all team members are trained in resolving guest concerns, upselling and overall customer service
• Duty management of the attraction on a weekly roster with the other duty managers
• Management of the F&B stocktake and weekly audit to ensure compliance with food hygiene, cleanliness and stock rotation

About Us Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 130 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.

We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILD LIFE Conservation Fund.

About You

To shine in any of our roles, a passion for travel and tourism is essential. Other criteria include:

• 2-3 years experience in within a food and beverage outlet
• Whilst supervisor experience is not essential, a desire to build great teams and lead by example is necessary
• Proven ability to multi-task and work on multiple projects simultaneously is necessary
• Desire to work in a fast-paced environment
• Fun, dynamic and positive approach to your work
• Cash handling experience is a positive
• Successful candidates will be required to provide a valid Working with Children Certificate

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you! 

Benefits

• Corporate benefits including free access to all our attractions worldwide
• Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
• Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
• Being part of a business built on   fun