Number of Applicants
:000+
Located on the Cairns Esplanade, Mantra Trilogy is one of the largest and busiest in resorts in Cairns, with a mixture of corporate and leisure guests. It offers a choice of rooms and larger apartments and a central location surrounded by shops and restaurants, yet still retains that laid-back tropical atmosphere that the dedicated team who work here cultivate so well.
We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager.
As our next Front Office Manager, you will:
Lead the Front Office Team to deliver an incomparable service experience
Drive guest service initiatives throughout a diverse Front Office Team
Empower them to always go the extra mile for our guests
Coach and mentor Guest Service Agents to grow their career, whilst capitalising on networking and learning opportunities for your own career growth and development
What we are looking for:
A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
Someone with a genuine personable service style that always blows our guests away
Someone with have Office Management experience in a similar role is ideal
A positive, enthusiastic attitude and the ability to work a flexible 7-day roster
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