Front Office Supervisor - Fast Hire

We are on the lookout for a focused Front Office Supervisor to join our vibrant team at Traverse Alpine Group in Falls Creek New South Wales
Growing your career as a Full Time Front Office Supervisor is a fantastic opportunity to develop competitive skills.
If you are strong in communication, leadership and have the right initiative for the job, then apply for the position of Front Office Supervisor at Traverse Alpine Group today!

Traverse Alpine Group is seeking a dedicated and experienced Front Office Supervisor to join their team. As a Front Office Supervisor, you will be responsible for overseeing the front desk operations and ensuring excellent customer service for guests. Traverse Alpine Group is a leading hospitality operator known for delivering exceptional experiences in remote areas. If you have strong leadership skills, excellent communication abilities, and a passion for providing outstanding hospitality, we encourage you to apply for this exciting opportunity.ResponsibilitiesSupervise and train front office staff, ensuring efficient and professional serviceHandle guest complaints and requests, providing prompt resolution and high-quality customer serviceManage reservations and room assignments, ensuring accurate and timely processesMonitor and maintain the front desk area, ensuring a clean, welcoming, and organized environmentCoordinate with other departments to ensure smooth guest experiencesAssist with checking guests in and out, ensuring accuracy of billing and guest informationMaintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guestsConduct regular audits to ensure compliance with policies and proceduresRequirementsPrior experience in a front office supervisory or management role in the hospitality industryDemonstrated leadership skills and ability to motivate and support a teamProven customer service experience with excellent communication and problem-solving skillsProficient in hotel management software and reservation systemsAttention to detail and accuracy in handling guest information and financial transactionsFlexible schedule, including weekends and holidaysAbility to handle difficult situations with composure and professionalismKnowledge of local attractions and activitiesHigh level of professionalism and a commitment to delivering exceptional hospitality experiencesBenefitsAccommodation and staff meals are offered within our group at a fraction of the costLive in an amazing ski in & ski out location in Falls Creek with an awesome group of staff who love life and the snow Early/late starts + early/late finish roster times = more riding time!Be a part of a passionate group of hospitality staff who bring their best everyday to work and pickup some new skillsChoose a seasonal role for winter or for the right staff we can offer a year round role between our 8 venues (and growing!) in Falls Creek (VIC), Bright (VIC) & Albury (NSW) #J-18808-Ljbffr

Benefits of working as a Front Office Supervisor in Falls Creek New South Wales:

● Company offers great benefits
● Advancement opportunities
● Attractive package