NSW Office Lead

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people, and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.

With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.

Job Description

We are seeking a highly organised and proactive Office Lead to join our Sydney CBD team. This role works closely with our Occupiers Services Team and Sydney directors. It ensures the efficient operation of our corporate sites while upholding the excellent delivery of front of house and guest management experiences.

You will be an active communicator, innovative thinker and hold a high level of commercial acumen. Providing excellent service, and ability to deal with a variety of issues concurrently comes naturally to you.

Some of the key responsibilities will include:

• Collaborate with Occupiers Services Team to align office operations with business requirements.
• Oversee corporate hospitality, front of house and event facilities to enhance the Colliers brand and drive growth.
• Cultivate constructive and harmonious relationships with suppliers and stakeholders to ensure seamless business to business delivery.
• Drive continual improvement in office management services during a current operational discovery phase by investigating contemporary solutions and working alongside multiple stakeholders.
• Go-to onsite contact for facilities and property queries, business process and initiatives.
• Oversee the maintenance and operations of vendors for soft services.
• Monitor onsite health, safety and risk management.
• Support and manage Front of House/Guest Services personnel.
• Maintain and actively participate in business services including operational data set management, supplier invoices and onboarding/offboarding.

Qualifications

• Bachelor’s degree in business administration or related field preferred.
• Proven experience in office management, corporate hospitality, soft services management, or similar role.
• Demonstrated people management skills, and strong experience in leading and engaging a team.
• The highest levels of customer service and performance standards
• Excellent organisational, client relationship and people management skills
• High level of commercial acumen, financial aptitude, and the ability to resolve issues and work to tight deadlines within a changing environment.

Additional Information

Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you’ll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.