Office Administrator

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Job Description - Office Administrator

About Us

SAVVY is a community that supports people to achieve their goals, using holistic, evidence-based exercise and therapy for all people on their own fitness, rehabilitation and wellbeing journey. We are more than just a recreation and clinical provider, we are a movement!

It is important to us that our clients feel listened to, safe and supported in professional hands. We recognise that no two people are the same - our clients come from different backgrounds, with different starting points and varied goals and expectations about their treatment and fitness options. Understanding this is at the centre of our approach and therefore providing experiences tailored to the individual is our goal.

If you …

  • Are an experienced Office Administrator and Receptionist with a passion for health and fitness;
  • Enjoy problem solving and possess strong attention to detail with experience in roster management and resource allocation; and
  • Thrive in a collaborative team environment and are looking to join a dynamic team who are passionate about making a difference to the lives of our clients and members…

Then we have an exciting opportunity for you to join our team at Savvy!

What are we looking for?

We are currently looking for an organised, engaging and proactive individual to join our Customer Experience team on a full time basis, and help contribute to a positive client and employee experience across our Clinical and Recreational services.

The Office Administrator & Receptionist role involves:

  • Acting as one of the welcoming faces of our organisation, greeting clients and visitors with professionalism and warmth, contributing to a positive first impression and fostering a supportive environment.
  • Efficiently manage administrative tasks, including appointment bookings, client intakes and onboarding coordination, and handling inquiries via phone and email.
  • Facilitate seamless service delivery by effectively managing rosters and resources, liaising with referrers and clients to provide essential support to staff, and maintaining clean and safe working spaces.

To be successful in this role you will have:

  • Ideally worked in a similar role previously, with experience in rostering / scheduling or practice administration
  • An understanding of the demands of a medical / health / community services environment
  • A friendly and approachable demeanour with excellent communication skills.
  • Efficient and well-organised ways of working, with the ability to multitask and prioritise tasks effectively.
  • A positive attitude and a strong team player who thrives in a collaborative environment and is eager to learn and take on new tasks.
  • Proven digital competency, including the use of digital systems to record client notes and manage appointments, as well as Microsoft / Google / Mac applications

Candidates will possess a Current Working With Children Check, have received three doses of COVID-19 vaccination and have annual influenza vaccination, be willing to undertake a National Police History check and have valid Right to Work status in Australia.

Our team members enjoy:

  • Working in a fun, client focused and team environment
  • Access to company wellbeing initiatives and services including a free Savvy Fitness Outdoor Membership and discounted clinical services
  • Access to a confidential Employee Assistance Program (EAP), providing 24 hour a day, 7 day a week confidential counselling and online resource library.
  • Access to discounted store gift cards and other promotional financial benefits via our SWAG App.
  • Employee Referral (Refer a Friend) Scheme

Savvy is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment where everyone from any background can be themselves.

Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. Savvy is not responsible for any fees related to unsolicited resumes.

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