Office Administrator

Registered Training Organisation – Receptionist / Office Administrator GLADSTONE, QLD Permanent Position There is an opportunity for a dynamic, personable and pro-active person to join our motivated team and utilise their diverse skills in the training and support sector. DTE Training & Safety Skills (DTE) is an innovative, progressive and multi-faceted company with our head office located in the CBD of Gladstone, Queensland. Our focus is on providing quality training and compliance services to mining, processing and gas sectors, delivering quality training and safety outcomes, within Gladstone and other Queensland regions. Previous experience in a training facility is preferred, but not essential. You will be able to bring however, a “can do” attitude to the role, along with a willingness to learn, and the capacity to work proactively and positively within the organisation. You will love a challenge, and care about providing quality customer service across the business. Essential Requirements - Discretion and trustworthiness: you will have access to commercial-in-confidence information as part of your role - Demonstrated ability to build and maintain positive relationships across a diverse range of students and clients - Good oral and written communication skills - Strong attention to detail - Demonstrate advanced organisational skills, with the ability to multi-task with competing demands - The ability to be pro-active and use initiative - A sound knowledge of Microsoft Office software packages - Accounting package experience, with Xero experience an advantage - Understanding of local industry training requirements - General administrative skills – Cert III in Business Admin will be an advantage Highly Desirable Attributes/Skills - Able to follow and adhere to written procedures and company processes - Ability to handle multiple projects and priorities in a professional and timely manner - Self-motivated, with a pro-active approach to learning, resolving problems and identifying continuous improvement opportunities - Ability to work well within a team and with minimal supervision - Capacity to contribute to team and organisational goals - Show preparedness to keep team members and managers notified of status changes and updates - Show a willingness to learn, and show responsiveness to performance feedback Key Duties The role is divided into two main areas: 1- Front desk administration 2- Personal assistant duties 1 - Providing front desk administration and managing the day-to-day needs of the business. This will include: - Acting as a first point of contact: dealing with correspondence and phone calls - Manage courses and bookings - Manage databases and filing systems - Coordinate the daily function of the training centre - Statistical compliance reporting - Data entry and invoicing - Facilitating moderation of assessments - Coordinate support staff 2- Providing support to the manager. This shall include: - Booking and arranging travel, transport and accommodation - Organising meetings and events - Typing, compiling and preparing reports, presentations and correspondence - Maintaining procedures/administrative systems - Liaising with staff, suppliers and clients - Collating and filing expenses DTE Training & Safety Skills is in an expansion phase, and we are looking for a motivated person with strong administrative skills to support the growth of the business. Please apply with a cover letter and resume to . Applications will be received and considered until the COB on 14th of June.