Operations assurance consultant

Operations Assurance Consultant

About Cbus


Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.



About your role
Working as a member of Cbus' Administration and Super Compliance team, our Operations Assurance Consultant will have responsibility for several important operations assurance functions, including the monitoring and oversight of Cbus owned portals, applications and assurance activities for Cbus' Members and Employers across Accumulation and Defined Benefits plans. This role will initially be offered as a 12-month, maximum term contract.


This role will have involvement with the implementation of enhancements across all digital platforms, ensuring there is minimal impact to Member experience. This role will see you manage the analysis and resolution of complex administrative/system issues through data analytics, including tracking and reporting as required. You'll effectively manage and maintain relationships with a number of key internal and external stakeholders.


To be successful in this role you'll have tertiary qualifications in a business and/or IT related discipline or equivalent (preferred, not essential), teamed with demonstrated superannuation operational experience in a Trustee Office or Administrator environment. You'll have sound analytical knowledge and experience providing reports across the Microsoft Office Suite, including SPLUNK, Confluence and JIRA systems (preferred, not essential). You have highly developed communication, negotiation, and interpersonal skills, to be able to liaise with a number of internal and external stakeholders.



Belong at Cbus


We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We're looking for people of all genders, races, nationalities, orientations and of all abilities to join us.



We're keen to hear from you If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via Like to know more about working with Cbus? Listen to some of our videos with members of the Cbus team on our website, cbussuper.com.au/careers


Applications Close: COB 14 June 2024, interviews may commence earlier This is a 12-month fixed term contract, based in Melbourne
All applicants must have working rights in Australia to be considered Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team.

Job ID 4243255