Administrative Assistant

About the Area
Our University Transformation and Improvement Team is at the forefront of driving excellence, quality enhancement, and ongoing improvement initiatives within our institution. We are dedicated to transforming processes, projects, and quality standards university-wide to elevate service outcomes and performance to new heights.

About the Opportunity
As our new Administrative Assistant, you will provide expertise in a wide variety of administrative duties to support the Transformation and Improvement team. You will support the Intranet Service Directory and UWA Process Hub by handling customer enquiries, responding to changes in process ownership and organising training.

You will also assist with the development of the monthly and quarterly dashboards and the bi-monthly reminder process.

Key Responsibilities

• Support the daily operations of the Service Directory and UWA Process Hub.
• Maintain up-to-date process ownership and distribute feedback on the Service Directory across the university.
• Monitor team email correspondence and deliver exceptional customer service.
• Offer guidance and advice on utilising the Service Directory and UWA Process Hub effectively.
• Assist in documenting work instructions and improving standard operating procedures.
• Ensure data quality by updating metadata and identifying inconsistencies and inaccuracies.
• Coordinate training sessions and assist in preparing presentations and reports.

About You
To be considered for this opportunity, you will demonstrate relevant administrative experience along with excellent written and verbal communication skills, strong organisational abilities, and proficiency in word processing, spreadsheets, and email applications. Your ability to work autonomously with minimal supervision and dedication to delivering high-quality customer service are essential.

What We Offer

• Onsite parking available through salary packaging.
• Parental leave policy offering up to 26 weeks paid leave after 12 months and 36 weeks after 5 years.
• Discounted health insurance from providers like Bupa, HBF, and Medibank.
• On-campus childcare for children aged 6 weeks to kindergarten.
• Annual recreational leave of 4 weeks, with the option to purchase up to 8 additional weeks.
• 12.5 days of paid personal/carer’s leave annually.
• 13 weeks of long service leave after 7 years.
• Incremental progression within levels based on 12 months of continuous service.
• Support for further study with a 25% discount on full-fee courses at UWA.

About The University
The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

About your application
Full details of the position's responsibilities and the selection criteria are outlined in the position description: Position description - Administrative Assistant (517414).pdf

The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Sunday, 19 May 2024.

Note : Interviews currently planned for Thursday, 23 May 2024.

This position is only open to applicants with relevant rights to work in Australia.

Application Details : Please apply online via the Apply Now button.

Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We celebrate difference and believe diversity is fundamental to achieving our goals as a globally recognised Top 100 educational and research institution. We are committed to creating a safe work environment for Aboriginal and Torres Strait Islander people, women, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community and people living with disability.

• We have an ongoing partnership with Pride in Diversity and were recently awarded a Bronze Employer status for LGBTIQA+ inclusion.
• We have Athena SWAN Bronze accreditation and actively work to improve gender equity.