System Administrator

System Administrator (3 Month Contract with option to extend)

Key Responsibilities:

Citrix Management:

• Manage and maintain Citrix environments, including Hybrid Citrix Virtual Apps and Desktops configurations.
• Deploy and troubleshoot applications within Citrix Cloud environments.
• Ensure optimal performance and availability of Citrix systems.

System Centre Configuration Manager (SCCM):

• Deploy, manage, and troubleshoot SCCM environments.
• Handle MDM, patch management, and system updates via SCCM.
• Monitor and report on system health and compliance.

Network and Voice Management:

• Manage Software-Defined WAN (SD-WAN) and Local Area Network (LAN) infrastructure.
• Configure and maintain Cisco Switching and Routing systems.
• Administer Webex Calling and Contact Centre solutions.
• Manage Meraki switches and wireless access points.
• Troubleshoot network and voice-related issues.

IT Infrastructure Management:

• Oversee VxRail Hyperconverged Infrastructure operations in Active-Active vSAN Stretched Clusters.
• Manage physical servers and vSAN storage solutions.
• Administer VMware virtual servers running both Windows and Linux operating systems.
• Ensure the high availability and performance of IT infrastructure components.

Technical Escalations:

• Act as the senior lead for technical escalations from Service Desk Levels 1 and 2.
• Provide expert-level support and resolution for complex technical issues.
• Serve as the point of escalation for Citrix and other technologies.
• Mentor and guide junior team members in troubleshooting and problem resolution.

Required Skills and Qualifications:

• Minimum of 2 years of experience in system administration.
• Hands-on experience with Citrix VDA, application deployment, and troubleshooting.
• Proficiency in SCCM deployment, management, and troubleshooting.
• Strong knowledge of network and voice management, including SD-WAN, LAN, Cisco switching/routing, and Meraki solutions.
• Experience with Webex Calling and Contact Centre administration.
• Proficiency in managing VxRail, vSAN, and VMware virtual servers.
• Strong problem-solving skills and the ability to handle technical escalations effectively.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., Citrix, SCCM, Cisco, VMware) are a plus.

Other Mandatory Requirements:

• Valid driving license.
• Ability to travel to various sites as needed.
• Willingness to be on an on-call roster if required.
• Fully vaccinated against COVID-19.

Join our dynamic team and take your career to the next level with exciting opportunities for growth and professional development. If you meet the above qualifications and are ready to take on this challenging role, apply now!

If interested please reach out to