Systems Administrator

Systems Administrator (NetSuite ERP System)

Purpose:Manage and optimise the company’s NetSuite system to support business operations and enhance efficiency.

Key Responsibilities (but not limited to):

• Administer NetSuite user access, configurations, modules to streamline processes
• Stay updated on new System features/releases and recommend upgrades
• Analyse business processes, identify issues, and recommend process improvements leveraging the System
• Ensure data integrity, compliance with policies
• Manage System integrations and data flows with other systems
• Develop and implement data migration strategies
• Provide user training and support on the System
• Customise the System forms, workflows, reports to meet business needs
• Develop custom scripts, apps, integrations using the NetSuite platform

Requirements:

• Bachelor’s degree in Computer Science, IT or related field
• Experience as an ERP System Administrator (Preferably NetSuite)
• Understanding of ERP systems, business processes
• Knowledge of databases, SQL, data integration
• Problem-solving, analysis skills
• Communication, collaboration skills
• System certifications preferred

Key Performance Indicators:

• System uptime, performance
• User satisfaction, adoption
• Issue resolution time
• Data accuracy
• Process efficiency
• System customisations
• Training effectiveness
• Cost-effectiveness