Technical Support Specialist

Our client is the engine behind the world's most important applications in healthcare, business and government. Everything they build is designed to drive better decisions, actions, and outcomes for the people who stake their lives and livelihoods on their technology.

You will bring a professional, proactive and inclusive approach, in a role which offers the opportunity to make a real and lasting difference in delivering critical services to all Australians.

We are looking for a Technical Support Specialist to join their team. This role will be responsible for providing Windows Desktop/Server and Infrastructure Support to the APAC team.

Experience & Qualifications

Minimum 2 years' experience in a similar role

Experience configuring, maintaining and troubleshooting PC hardware and Windows and Apple operating systems in a networked environment

Ability to support Apple devices MacBooks/Ipads in an enterprise environment

Good system administration skills, focusing on Microsoft Windows Server 2008/2012/2016, Active Directory

Knowledge of TCP/IP networking. Ability to configure network connectivity, including knowledge of routine elements of this including structured cabling, switches, wireless networking, VPN, dial-up networking, DNS and DHCP and wide area networking.

Extremely high accuracy and attention to detail.

Proven problem-solving and technical support skills

Ability to organise and complete more complex projects while still dealing effectively with routine support issues.

Good interpersonal and communication skills.

For more information or a confidential discussion, please contact Nic Gulliver quoting reference #261902.

To apply please click the 'Apply Now' button.

Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.