Concessions Officer

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Period of Appointment

Appointment to the role is on a Permanent, part-time basis (up to 36.75 hours per fortnight). 

Duties

• Assess and action applications, prepare payment files where required, and exercise initiative and judgement in applying work practices to resolve day-to-day issues for various Passenger Transport concession schemes in accordance with current policy and guidelines.
• Liaise with, and provide timely and accurate information to clients, peak client groups, medical/allied health practitioners, taxi operators and various other stakeholders in relation to Passenger Transport concession issues.
• Undertake research, reviews, and provide input into Passenger Transport concession process and policy development. Prepare reports and provide recommendations in relation to Passenger Transport concessions.
• Identify potential areas of non-compliance or breaches of concession schemes.  Participate in routine and compliance audits in areas of high risk. Construct appropriate reports with recommendations and implement changes to ensure compliance.
• Prepare routine correspondence and maintain appropriate filing systems, both hardcopy and electronic as required.

Download the Statement of Duties and Associated Documents

For more information

Simon Morey

Manager Regulations and Concessions

How to apply

To apply, please provide a one - two page document outlining your experience skills, and knowledge as they relate to the statement of duties and a copy of your current resume.

Online applications are preferred, please click the blue Apply Now button.

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Complete the following application form and email your application to us at