Account Support Manager - Remote Work

Job Description:

Wyndham Worldwide is seeking a driven and dedicated Account Support Manager to join our team on a full-time basis. This position will be remote-based in Melbourne, Victoria, AU, and we are looking for an individual with at least 5 years of experience in a similar role.

Responsibilities: - Provide exceptional support to our key accounts, including managing client inquiries, resolving issues, and ensuring client satisfaction. - Collaborate with the sales team to develop strategic account plans and identify opportunities for growth. - Conduct regular research and analysis to stay informed about industry trends and competitors. - Manage client contracts and agreements, ensuring compliance and accuracy. - Utilize strong time management skills to prioritize tasks and meet deadlines effectively. - Act as a liaison between clients and internal teams, ensuring communication is clear and effective. - Strive for excellence and uphold high standards in all client interactions and deliverables.

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven experience in a customer-facing role, ideally in account management or sales. - Strong research skills and the ability to analyze data effectively. - Excellent time management and organizational skills. - Experience working remotely and independently. - Proficient in Microsoft Office Suite and CRM software. - Excellent communication and interpersonal skills.

Personality Traits: - Driven to succeed and exceed client expectations. - Dedicated to providing exceptional service and support.

Soft Skills: - Strong research skills to stay informed about industry trends. - Effective time management to prioritize tasks and meet deadlines.

Benefits: - Retirement Plan - Profit Sharing - Remote work flexibility

Equal Opportunity Statement: Wyndham Worldwide is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We strive to create a positive and supportive environment for all employees. Apply by the deadline of June 27, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.