Bookseller Customer Service Admin Operations

We are specialist booksellers of vocational training and language learning resources, and are looking to add someone to our team in a multi-faceted role covering customer service, general administration and operations.

Our ideal candidate is someone who:

• has an understanding of, interest in, or is familiar with, vocational education and training and/or language learning; 

• is, or has the potential to become, highly competent at all aspects of inventory management and order fulfillment, including use of associated software (full training provided), and who has a very high level of attention to detail;

• has excellent customer service skills, whether it be dealing with walk-in customers, online orders, answering emails, students, teachers, corporate customers, and is able to confidently communicate in a relevant and professional manner with a range of customer types, in all modes, ie. face-to-face, written, over the phone;

• is reliable, organised, and has the ability to work autonomously.

Please apply if you are able to adequately address the above criteria, and are genuinely interested in contributing to the ongoing success and growth of the business for the long term.

We look forward to hearing from you! 

• Flexible hours available
• No experience required for this role
• Working rights required for this role