Chat Support Associate - Remote Work

Job Description:

As a Chat Support Associate at Walgreens Boots Alliance, you will be responsible for providing exceptional customer service and support through online chat platforms. This role will require you to address customer inquiries, provide product information, troubleshoot issues, and assist with order processing.

Responsibilities: - Responding to customer inquiries and resolving issues via online chat in a timely manner - Providing accurate and up-to-date information on products, services, and promotions - Collaborating with other team members to ensure seamless customer experience - Documenting customer interactions and feedback for continuous improvement - Assisting with order processing, returns, and exchanges as needed - Adhering to company policies and procedures to maintain high standards of service - Maintaining a positive and professional attitude at all times

Requirements: - High school diploma or equivalent - Driven and hardworking personality traits - Strong communication skills and ability to multitask - Strategic planning and negotiation skills - Ability to work independently in a remote setting - Proficiency in Microsoft Office and chat support platforms - Ability to adapt to a fast-paced environment and handle high volume of chats

Benefits: - Life insurance - Disability insurance - Free accommodation for remote workers

Working Environment: At Walgreens Boots Alliance, we foster an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and teamwork, and strive to provide a supportive and inclusive work environment for all employees.

Equal Opportunity Statement: Walgreens Boots Alliance is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other protected status. All qualified applicants will receive consideration for employment without regard to these factors.

Deadline to apply: 2024-06-27

Join our team and be a part of a dynamic and growing company that values its employees and customers alike!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.