Client Relations Manager - Remote Work

Job Description:

As a Client Relations Manager at PPG Industries, you will be responsible for managing relationships with our clients, ensuring their needs are met and acting as a liaison between them and our internal teams. This is a full-time remote position based in Brisbane, Queensland, AU, at a mid-to-senior level requiring at least 7 years of experience in client relations or a related field.

Responsibilities: - Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction - Act as the main point of contact for clients, addressing any concerns or issues that arise - Collaborate with internal teams to ensure client needs are met and projects are completed successfully - Identify new business opportunities with existing clients and follow up on potential leads - Monitor client satisfaction and gather feedback to continuously improve our services - Prepare regular reports on client activity and progress - Stay up-to-date on industry trends and competitors to provide valuable insights to clients - Provide training and guidance to junior client relations team members

Requirements: - Proven experience in client relations, account management, or a similar role - Strong communication and interpersonal skills - Adaptable and resourceful, able to handle challenging situations and find creative solutions - Excellent organizational and time management skills - Proficiency in CRM software and Microsoft Office suite - Bachelor's degree in Marketing, Business Administration, or related field preferred

Benefits: - Training & professional development opportunities - Remote work flexibility - Life insurance coverage

Working Environment: At PPG Industries, we foster transparency and open dialogue for effective communication at all levels. We value teamwork, innovation, and a positive work culture that encourages growth and collaboration.

Deadline to Apply: May 31, 2024

Equal Opportunity Statement: PPG Industries is an equal opportunity employer and welcomes applications from individuals of all backgrounds, regardless of age, gender, race, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace where everyone is respected and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.