Client Relations Specialist - Remote Work

Job Description: Iluka Resources is seeking a Client Relations Specialist to join our team in Adelaide, South Australia. This is a remote work position, offering a full-time schedule for an entry-level professional with zero years of experience. As a Client Relations Specialist, you will be responsible for building and maintaining relationships with our clients, ensuring their satisfaction with our products and services.

Responsibilities: - Communicate with clients via phone, email, and online platforms to address their inquiries and concerns - Collaborate with internal teams to ensure client needs are met in a timely and efficient manner - Monitor client feedback and analyze data to identify areas for improvement in client relations - Plan and execute strategies to enhance client satisfaction and loyalty - Keep accurate records of client interactions and transactions - Assist in the development of marketing and communication materials to promote client engagement - Stay up-to-date on industry trends and best practices in client relations

Requirements: - Passionate and dedicated individual with excellent planning and communication skills - Ability to work independently and as part of a remote team - Strong attention to detail and organizational skills - Proficient in Microsoft Office and CRM software - Bachelor's degree in Business Administration, Marketing, or a related field

Benefits: - Dental insurance - Paid Time Off (PTO) - Free food

Working Environment: Iluka Resources offers a flexible work environment that adapts to change with speed and efficiency. Our team values collaboration, innovation, and a supportive atmosphere where employees can thrive.

Deadline to Apply: Interested candidates are encouraged to apply by July 1st, 2024.

Equal Opportunity Statement: Iluka Resources is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants regardless of race, gender, sexual orientation, age, religion, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.