Client Support Assistant - Remote Work

Job Description:

Constellation Brands is seeking a highly motivated and enthusiastic Client Support Assistant to join our team in a remote work position based in Brisbane, Queensland, AU. This is an entry-level position with no prior experience required, making it a great opportunity for individuals looking to kickstart their career in client support.

Responsibilities: - Providing exceptional support to clients via phone, email, and chat to address their inquiries and resolve any issues they may be experiencing - Assisting clients with account setup, troubleshooting technical issues, and navigating our products and services - Collaborating with internal teams to escalate complex client issues and ensure timely resolution - Proactively identifying opportunities to improve client satisfaction and retention through feedback and suggestions - Maintaining accurate records of client interactions and feedback in our CRM system - Participating in ongoing training and professional development to enhance your skills and knowledge in client support

Requirements: - Energetic and resilient personality with a positive attitude and strong work ethic - Excellent planning and time management skills to prioritize tasks and meet deadlines effectively - Strong communication skills, both written and verbal, with the ability to empathize with clients and articulate solutions clearly - Proficiency in using various communication and CRM tools to interact with clients virtually - Ability to work independently and collaboratively within a remote team environment - Bachelor's degree in a related field is preferred, but not required

Benefits: - Relocation allowance for candidates moving to Brisbane, Queensland, AU - Company-provided equipment necessary for remote work - Joining bonus for new employees - Opportunities for growth and development within the organization

Working Environment: Join our team at Constellation Brands and be part of a collaborative and innovative work environment where cutting-edge ideas and solutions are embraced. We value diversity and inclusion and strive to create a supportive and inclusive workplace culture.

Deadline to Apply: Interested candidates are encouraged to submit their applications by June 27, 2024.

Equal Opportunity Statement: Constellation Brands is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.