Client Support Officer - Remote Work

Job Description:

Jarden is seeking a passionate and independent Client Support Officer to join our team in a remote work setting. As an Entry Level position, this role offers the opportunity for growth and development in a dynamic and innovative environment. The Client Support Officer will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and building strong relationships.

Responsibilities: - Respond to client inquiries via email, phone, and chat in a timely and professional manner - Assist clients with account set-up, troubleshooting, and product information - Collaborate with internal teams to resolve client issues and provide solutions - Conduct research to understand client needs and preferences - Use persuasion skills to encourage clients to try new products or services - Maintain accurate records of client interactions in the CRM system - Stay up to date on industry trends and best practices in client support - Provide feedback to management on ways to improve the client experience

Requirements: - Bachelor's degree in Business Administration or related field - 1 year of experience in customer service or client support - Strong communication skills and a customer-centric approach - Ability to work independently and manage multiple priorities - Excellent research and problem-solving skills - Persuasion skills to influence client behavior - Proficiency in Microsoft Office and CRM software

Benefits: - Life insurance coverage - Travel opportunities for professional development - Medical coverage for you and your family

Working Environment: At Jarden, we strive to cultivate a sense of ownership and responsibility at every level. Our team is dedicated to creating a collaborative and supportive work environment where everyone can thrive and succeed.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Jarden is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.