Customer Service Assistant - Remote Work

Job Description:

L Brands is seeking a highly motivated and detail-oriented Customer Service Assistant to join our team on a full-time, remote basis in Perth, Western Australia. As an Associate Level Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients while working independently and efficiently from the comfort of your own home.

Responsibilities: 1. Respond promptly to customer inquiries via phone, email, and chat in a professional and friendly manner. 2. Process orders, returns, and exchanges accurately and efficiently. 3. Assist customers with product information, sizing, and general inquiries. 4. Resolve customer complaints and issues in a timely and effective manner. 5. Collaborate with other team members to ensure outstanding customer service delivery. 6. Maintain accurate customer records and documentation. 7. Stay up-to-date on product knowledge and company policies.

Requirements: 1. Minimum of 4 years of experience in customer service. 2. Strong communication skills, both written and verbal. 3. Ability to work independently and manage time effectively. 4. Proficiency in using customer service software and Microsoft Office suite. 5. Strong planning and organizational skills. 6. Excellent cooperation and teamwork skills. 7. Must be independent and hardworking.

Benefits: 1. Paid Time Off (PTO) 2. Life insurance 3. Free food

Working Environment: At L Brands, we believe in unleashing creativity and celebrating innovation. Our remote work setting allows for flexibility and encourages individuals to bring their unique ideas to the table. Join us in a dynamic and inclusive environment where your contributions are valued and recognized.

Equal Opportunity Statement: L Brands is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, disability, or any other characteristic protected by law.

Deadline to Apply: June 22, 2024

Don't miss out on this exciting opportunity to join our team as a Customer Service Assistant and make a positive impact on our customers' experience! Apply now and take the next step in your career with L Brands.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.