Customer Service Officer

About Us:

The Hallett Group is a privately owned South Australian company and one of the leading suppliers of building and construction materials in South Australia.

We are on a mission to be dominant in our industry by being the very best at what we do. We recruit the most talented, collaborative and innovative people in the industry and foster a continuous learning culture to ensure we remain at the top of our game. We are an agile, diverse and growing business, but our people are what make Hallett Group such a great place to work.

The Role:

Based at our Concrete Call Centre at Dry Creek, you will be the first point of contact for phone and sales enquiries. This is a fast-paced environment and you will need to be highly organized and self-motivated with a strong commitment to quality and safety.

This permanent position is fulltime, with staggered start times (on a rostered basis) which also includes every second Saturday.

ESSENTIAL DUTIES & RESPONSIBILTIES

• Receive inbound calls and take orders – providing a professional customer service with every interaction
• Allocate orders to Agitator Drivers for delivery to site to ensure customer satisfaction
• Scheduling tasks
• Processing of Orders, EFTPOS transactions
• Cash Sale enquiries
• Assisting customer with General account enquiries

QUALIFICATIONS | EXPERIENCE | CAPABILITIES

• Excellent attention to detail
• Intermediate computer skills as a minimum
• Excellent verbal & written communication skills
• Scheduling experience
• Good knowledge of the Adelaide metropolitan area
• Previous experience in the concrete industry (preferred but not essential)

How to Apply

To be considered for this position click “APPLY” and submit a copy of your application

Queries can be sent to:

To find out more about us visit:

Hallett Group values inclusion and diversity and is an equal opportunity employer. Hallett Group is a Defence Force friendly employer and we encourage applications from transitioning, enlisted and reserve members of the ADF