Customer Service Officer - Hiring Immediately

We are on the lookout for a focused Customer Service Officer to join our vibrant team at Entrée Recruitment in Adelaide.
Growing your career as a Full Time Customer Service Officer is a great opportunity to develop productive skills.
If you are strong in persuasion, leadership and have the right experience for the job, then apply for the position of Customer Service Officer at Entrée Recruitment today!

Full-time 12-month contract | Located in the Adelaide CBD | $70,000 + super

Provide exceptional customer service and build relationships 

Fast-paced, supportive working environment

About the Company

As a significant employer in South Australia, our client is a diverse member-based association that positively impacts the lives of its members through the development and delivery of human services-related programs and offerings. With the head office located in the Adelaide CBD and multiple sites throughout South Australia, a challenging and rewarding opportunity for a Customer Service Officer is currently available. Join this diverse organisation and play a critical role within a small office.

About the Role

As the Customer Service Officer, you will report to the Manager and your primary objective will be to manage the administration of client accounts and associated services. You will maintain excellent working relationships with external business partners, for the provision of products and services to clients.

Duties

Process customer instructions for account maintenance and transaction requests 

Process customer requests for international fund transfers

Load new investments, process repayments and re-investments for clients

Process bank discrepancy and dishonoured cheque and direct debit notices

Check documentation for account and loan applications

Download and reconcile bank account information

Skills & Experience

Previous experience in banking or commerce

Professional manner and proactive attitude

Strong customer service focus

Ability to operate with discretion and to maintain complete confidentiality

Excellent communication and interpersonal skills

Honest and trustworthy

Culture & Benefits

Supportive and enviable workplace culture

Strong employee retention rate

Varied and evolving work duties

Competitive Salary

How to Apply

Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Joanna Slaven quoting reference number JO-2303-7812. Telephone enquiries are welcome on Show phone number. 

Benefits of working as a Customer Service Officer in Adelaide:

● Company offers great benefits
● Advancement opportunities
● Advantageous package