Customer Service Officer - Warragul - Start Now

We are looking for a driven Customer Service Officer - Warragul to join our diverse team at Hays - Australia & NZ in Warragul 3820, VIC.
Growing your career as a Full Time Customer Service Officer - Warragul is an awesome opportunity to develop relevant skills.
If you are strong in cooperation, project management and have the right experience for the job, then apply for the position of Customer Service Officer - Warragul at Hays - Australia & NZ today!

Customer Service Officer - Warragul

Temporary Ongoing | Monday - Friday / 8:30am - 4:30pm | West Gippsland


Your new company
An exciting Customer Service Officer position has become available in our clients well known Warragul office. The role of a Customer Service Officer will be to provide a positive experience to customers in various avenues, ranging from daily face-to-face interactions as well as telephone and email interactions at times. This position will see you working directly with customers who are requesting information relating to a range of different enquires as well as processing different types of transactions. Other key duties may include sourcing and interpreting moderately complex information to customers using a range of database systems.

You will be responsible for the following:

• Respond to enquiries (face-to-face, phone and email)
• Maintain and improve Key Performance Indicators such as customer wait times
• Apply policy and procedures to investigate and resolve a range of customer enquiries
• Process cash and eftpos transactions
• Perform various administration task such as data entry, drafting written correspondence and scheduling appointments

What you'll need to succeed

• Previous Customer Service experience
• Sound computer literacy with diverse computer systems
• Full and current Australian Drivers licence
• Ability to work with a team as well as independently
• Confident and ability to use initiative
• 2x Covid-19 Vaccinations

*Successful candidate will be required to obtain a police check*

What you'll get in return
You will be rewarded with a competitive hourly rate upwards of $31p/h + super. You will enjoy an exciting and supporting environment with modern tools and technology to complete your job and a team of hardworking, ambitious, like-minded individuals working beside you.



What you need to do now
If you're interested in the role, click 'apply now' or for more information about this role or other job opportunities for Customer Service Officer roles contact Shalise Tabone at Hays on Show phone number or View email address on aplitrak.com

SA Licence number : LHS 297508

Benefits of working as a Customer Service Officer - Warragul in Warragul 3820, VIC:

● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary