Customer Service Retail Assistants

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Job Description - Customer Service Retail Assistants

We are Premium Melbourne Butchers.

Peter Bouchier is an industry leader known for delivering innovative and award-winning products through our multiple retail stores, online and to wholesale customers. Providing a high-end product we strive for quality and excellence in all areas of our business. The environment is fast-paced, our employees are hardworking and the outcomes are rewarding.

Why you should choose working with us:

  • Growth and Training: We believe in investing in our team's development, offering ample opportunities for growth and advancement.
  • Great Team, Great Culture: Join a dynamic and supportive team where hard work is valued and rewarded.
  • Employee Discounts: Enjoy discounts on our premium products, because our team deserves the best.
  • Flexibility: Whether you're seeking full-time or part-time hours, we're happy to accommodate your schedule, including working parent requirements or other needs.

What you will be doing:

As a member of our retail team at our Toorak and/or Malvern Stores, you'll play a vital role in providing exceptional service to our loyal customers. Your responsibilities will include:

  • Retail Sales and Customer Service: Delivering top-tier service and product knowledge to ensure customer satisfaction.
  • Food Preparation: Assisting with food prep and arranging trays for display cabinets to showcase our premium offerings.
  • Merchandising and Restocking: Maintaining the visual appeal of our stores and ensuring shelves are well-stocked with quality products.
  • Presentation and Hygiene: Upholding the highest standards of cleanliness, both in-store and with personal presentation, to create a welcoming environment for our customers.
  • Safety and Compliance: Adhering to health, safety, and hygiene protocols to ensure the well-being of both customers and staff.

What we are looking for in you!

  • Retail Experience: Previous experience in a retail food environment is preferred.
  • Customer Focus: A friendly demeanour and strong communication skills are essential for providing excellent customer service.
  • Product Knowledge: The ability to offer cooking advice and recommendations to customers is a valuable asset.
  • Adaptability: Thrive in a fast-paced environment and demonstrate a willingness to learn and grow alongside our business.
  • Team Player: Collaborate effectively with colleagues and take pride in maintaining a positive work environment.

We are interviewing in an ongoing capacity so apply today and wait for a call!

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