Guest Service Agent - with Growth Opportunities

We are on the lookout for a resourceful Guest Service Agent to join our exceptional team at ACCOR in Port Douglas 4877, QLD.
Growing your career as a Full Time Guest Service Agent is a terrific opportunity to develop excellent skills.
If you are strong in creativity, persuasion and have the right initiative for the job, then apply for the position of Guest Service Agent at ACCOR today!

Situated in one of Tropical North Queensland’s most desirable holiday destinations, idyllic Port Douglas, Peppers Beach Club combines beautifully appointed accommodation with first class facilities, including a newly refurbished food and beverage offering, KOKO Poolside Bar & Kitchen. With the magical Great Barrier Reef, Daintree Rainforest and Four Mile Beach at your doorstep, this is a rare opportunity to live and work in paradise.

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a Guest Service Agent and build your career with Accor. 

As our next Guest Service Agent, you will:
•    Deliver service excellence, from check in to check out and everywhere in between
•    Often be the first point of contact for guests and visitors
•    Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
•    Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

What we are looking for:
•    The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
•    Strong communication skills and pride in personal presentation 
•    A passionate person who is able to make both their colleagues and guests smile
•    Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
•    A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

Why work for Accor? 
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.  
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun. 
Take advantage of special team member rates across Australia - from 30% off! 

Apply now to begin your journey!

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific Work your way across the Pacific and find other opportunities - To see what our team are up to connect with us at @KeepUpWithAccor on Instagram, Accor Careers Pacific on Facebook and LinkedIn .

Benefits of working as a Guest Service Agent in Port Douglas 4877, QLD:

● Excellent benefits
● Company offers career progression opportunities
● Competitive salary