We are on the lookout for an experienced Level 1 Service Desk Engineer to join our productive team at Hays in Melbourne.
Growing your career as a Full Time Level 1 Service Desk Engineer is an incredible opportunity to develop productive skills.
If you are strong in creativity, teamwork and have the right mindset for the job, then apply for the position of Level 1 Service Desk Engineer at Hays today!
Level 1 Support | Managed Service Provider | South Melbourne | $60k - $65k Level 1 Systems Technician!
- Professional, friendly team working within a collaborative environment
- Growing client base and latest technology support
- Permanent role with excellent salary on offer
Your new company A growing Cloud Managed Service Provider in Melbourne's inner South requires a Level 1 Service Desk Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements.
Your new role - Providing 1st level remote and onsite IT support for clients.
- Administering and maintaining a range of systems and networks across a large client portfolio.
- Performing technical support of servers, network and hardware.
- Assisting with the onboarding of new clients and adoption of new technologies.
- Delivering a high level of customer service and communication.
- Answering calls and driving first time resolution on the Service Desk whilst contributing to maintaining a high level of customer satisfaction.
- Participating in the on-call rotation.
What you'll need to succeed To be successful in your application, you will need:
- Demonstrated experience in providing Level 1 IT support.
- Sound knowledge of Windows and Apple devices, Active Directory, Office 365, Microsoft Exchange and Network troubleshooting.
- Excellent customer service & communication skills, both verbal and written.
- A tertiary education in Information Technology as well as Azure, Microsoft, Cisco and ITIL certifications are beneficial.
- Prior experience working within Managed Services is highly advantageous.
- Current driver's license and access to a vehicle is required.
What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to
View email address on click.appcast.io LHS 297508 #2735371
Benefits of working as a Level 1 Service Desk Engineer in Melbourne:
● Excellent benefits
● Advancement opportunities
● Competitive salary
How to get there?
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