Live Chat Specialist - Remote Work

Job Description:

LKQ is seeking a motivated and driven Live Chat Specialist to join our remote team in Adelaide, South Australia. As a Live Chat Specialist, you will be responsible for providing timely and accurate responses to customer inquiries through our online chat platform. You will play a key role in ensuring customer satisfaction and loyalty by addressing customer concerns, resolving issues, and providing product information.

Responsibilities: - Respond to customer inquiries through live chat in a professional and timely manner - Provide accurate information about products, services, and promotions - Resolve customer issues and concerns effectively and efficiently - Collaborate with other team members to ensure a seamless customer experience - Utilize strategic planning and problem-solving skills to address customer needs - Maintain a positive and professional attitude in all customer interactions

Requirements: - 1 year of experience in a customer service or sales role - Excellent communication skills, both written and verbal - Strong attention to detail and organizational skills - Ability to multitask and prioritize tasks effectively - Motivated and driven personality traits - Strategic planning and problem-solving skills - Ability to work independently and as part of a team - Proficiency in using live chat software and other relevant tools

Benefits: - Travel & spending expenses - Free accommodation - Travel opportunities

Working Environment: At LKQ, we strive to cultivate leaders who foster inclusivity and mentorship. We believe in creating a supportive and collaborative work environment where every team member is valued and empowered to succeed.

Equal Opportunity Statement: LKQ is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and respected.

Deadline to apply: July 1, 2024

Join our team and help us deliver exceptional customer service through our live chat platform! Apply now to be considered for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.