Operations / Chief of Staff

Finance / admin

- Insurance:

o Active claims

o Contract / policy negotiation

- Accounts payable

- Policies:

o ISO

o GDPR

o HIPPAA

- EMDG submission

- R&D submission

Finance (cap raising)

- Getting due diligence ready

- Finance model

- IM generation

Tech, Service and operations

- Zendesk replacement

- Data deletion

- Data privacy

- Integrating Zendesk call data into Halaxy

- Getting new numbers through Twilio

Customer

- Fighting fires (eg ProActive)

- Customer complaints

Expansion

- Moving projects along

- Setting up sales funnel (metrics, data platform, comms etc)

- Pricing (products, countries)