Patient Services Officer

Summary: Join our healthcare team as a Patient Services Officer (Medical Receptionist). This role is pivotal in providing excellent patient care and efficient office operations.

Responsibilities:
- Welcome patients and assist with check-in
- Schedule and manage patient appointments
- Handle phone inquiries professionally
- Verify patient insurance details
- Collect payments and issue receipts
- Maintain patient records accurately

Qualifications:
- High school diploma or equivalent
- Previous customer service or medical office experience preferred
- Strong communication and interpersonal skills
- Ability to handle sensitive information with discretion
- Knowledge of healthcare software systems is a plus