Remote Account Support Manager

Job Description:

We are seeking a highly skilled and experienced Remote Account Support Manager to join our team at Woolworths Group. This position will be based in Perth, Western Australia, and will require full-time commitment at a mid-to-senior level. The ideal candidate will have at least 7 years of relevant experience in account management and customer support.

Responsibilities: - Act as the main point of contact for key accounts, providing exceptional support and service - Develop and maintain strong relationships with clients to understand their needs and ensure satisfaction - Collaborate with internal teams to address client issues and drive resolutions - Analyze account data and performance metrics to identify opportunities for growth and improvement - Lead regular account reviews and strategic planning sessions with clients - Provide timely and accurate reporting to management on account status and performance - Stay current on industry trends and best practices in account management and support

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Proven track record of success in account management and customer support roles - Strong communication and interpersonal skills - Excellent problem-solving abilities and attention to detail - Ability to adapt to changing priorities and work in a fast-paced environment - Resilient and able to handle challenging situations with professionalism - Proficiency in Microsoft Office suite and CRM software

Personality traits: adaptable, resilient Soft skills: planning, attention to detail

Benefits: - Gym membership - Company equipment - Free food

Working environment: At Woolworths Group, we prioritize employee well-being through health and wellness initiatives. We strive to create a supportive and inclusive work environment where all employees can thrive.

Deadline to apply: 2024-06-27

Equal opportunity statement: Woolworths Group is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected characteristic. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.