Account Support Specialist

Job Description:

Brambles Limited, a global supply chain logistics company, is seeking a highly motivated and detail-oriented individual to join our team as an Account Support Specialist in our Perth, Western Australia office. This is a full-time position at the Associate level, requiring at least 3 years of relevant experience in a similar role.

Responsibilities: - Provide support to key customer accounts, including order processing, managing customer inquiries, and resolving any issues that may arise. - Collaborate with sales and operations teams to ensure smooth execution of customer orders and contracts. - Analyze customer data and trends to identify opportunities for growth and improvement. - Coordinate with various internal departments to ensure timely and accurate delivery of products and services to customers. - Maintain accurate and up-to-date records of customer accounts and transactions. - Assist in the preparation of reports and presentations for management and customers. - Contribute to process improvements and implementation of best practices within the account support team. - Adhere to company policies and procedures and maintain a high level of customer service at all times.

Requirements: - Bachelor's degree in business, logistics, or a related field preferred. - Proven experience in account management or customer support roles. - Strong interpersonal and communication skills. - Ability to multitask and prioritize workload effectively. - Proficient in Microsoft Office Suite and CRM systems. - Hardworking and reliable individual with a strong work ethic. - Excellent time management and planning skills. - Ability to work independently and as part of a team. - Experience in the supply chain or logistics industry is a plus.

Benefits: - Employee discounts on company products and services. - Relocation allowance for eligible candidates. - Company transportation for commuting to and from work.

Working Environment: At Brambles Limited, we prioritize data-driven decision-making and strategic initiatives. Our team leverages data to inform decisions and drive business growth. The Account Support Specialist will have the opportunity to contribute to the success of our key customer accounts by utilizing data insights and collaborating with cross-functional teams.

Equal Opportunity Statement: Brambles Limited is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from individuals of all backgrounds and experiences.

Deadline to Apply: Interested candidates are encouraged to apply by May 8, 2024. We look forward to reviewing your application and potentially welcoming you to our team at Brambles Limited.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.