Remote Chat Support Associate

Job Description:

Live Nation Entertainment is looking for a full-time Remote Chat Support Associate to join our team in Adelaide, South Australia. As an Associate Level Remote Chat Support Associate, you will be responsible for providing exceptional customer service and support through chat channels.

Responsibilities: - Engage with customers through chat to provide support and assistance - Resolve customer inquiries and issues in a timely and professional manner - Utilize creative problem-solving skills to address customer concerns - Maintain a high level of customer satisfaction through excellent communication and service - Collaborate with other team members to ensure a seamless customer experience - Keep detailed records of customer interactions and transactions - Assist with other customer service tasks as needed

Requirements: - Minimum of 4 years of experience in customer service or a related field - Energetic and independent personality traits - Strong creativity and planning skills - Excellent written and verbal communication skills - Ability to work well in a fast-paced environment - Proficiency in using chat support software and tools - Experience with remote customer support is a plus

Benefits: - Visa sponsorship for eligible candidates - Joining bonus for successful hires - Free food provided during working hours

Working Environment: At Live Nation Entertainment, you will be part of a high-energy workplace where success is achieved through delivering impactful results. We value teamwork, creativity, and innovation, and we strive to create a supportive and inclusive environment for all employees.

Equal Opportunity Statement: Live Nation Entertainment is an equal opportunity employer and we welcome and encourage diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-22

If you meet the requirements and are eager to join a dynamic and fast-paced team, apply now to become a Remote Chat Support Associate with Live Nation Entertainment in Adelaide, South Australia.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.