Client Relations Manager

Job Description:

Raytheon is seeking a Client Relations Manager to join our team in Adelaide, South Australia. As a Client Relations Manager, you will be responsible for building and maintaining relationships with clients to ensure their satisfaction and meet their needs. This role requires a high level of professionalism, resilience, and resourcefulness to effectively manage client expectations and deliver results.

Responsibilities: 1. Develop and maintain relationships with new and existing clients to understand their needs and goals. 2. Serve as the main point of contact for clients, addressing any concerns or issues in a timely and professional manner. 3. Collaborate with internal teams to develop solutions that meet client requirements and expectations. 4. Monitor and analyze client feedback to identify areas for improvement and enhance client satisfaction. 5. Prepare and deliver presentations to clients on company products and services, highlighting the value proposition. 6. Develop and implement strategies to increase client engagement and retention. 7. Stay up-to-date on industry trends and competitor activities to identify opportunities for business growth. 8. Collaborate with sales and marketing teams to develop client acquisition and retention strategies.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. Minimum of 5 years of experience in client relations or account management. 3. Strong communication and interpersonal skills. 4. Excellent analytical and problem-solving abilities. 5. Ability to work independently and as part of a team. 6. Proficiency in Microsoft Office and CRM software. 7. Resilient and resourceful mindset to navigate challenging situations with clients. 8. Proven track record of meeting and exceeding client expectations. 9. Ability to present information in a clear and compelling manner.

Benefits: - Free food - Parental leave - Gym membership

Working Environment: At Raytheon, we foster a work environment that injects a sense of joy and vibrancy into the daily routine. We believe in creating a supportive and inclusive culture where employees can thrive and contribute to the company's success.

Deadline to Apply: May 31, 2024

Equal Opportunity Statement: Raytheon is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, age, national origin, disability, or veteran status. We are committed to building a diverse and inclusive workforce where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.