Remote Client Relations Manager

Job Description:

We are seeking a Remote Client Relations Manager to join our team at Staples in Canberra, Australian Capital Territory, AU. As a Mid-to-Senior Level professional with at least 8 years of experience in client relations or a related field, you will be responsible for managing and maintaining relationships with our clients remotely. You will play a crucial role in ensuring client satisfaction and fostering long-term partnerships.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication and interactions - Understand client needs and provide solutions that align with their goals and objectives - Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Collaborate with internal teams to ensure client satisfaction and successful project outcomes - Monitor client feedback and satisfaction levels, making necessary adjustments to improve overall experience - Identify new business opportunities and work towards expanding client portfolio - Keep up-to-date with industry trends and best practices in client relations

Requirements: - 8+ years of experience in client relations or a similar role - Proven track record of successfully managing client relationships - Strong communication and interpersonal skills - Reliable and resilient personality traits - Attention to detail and research skills - Ability to work independently and remotely - Bachelor's degree in Business Administration or related field (preferred)

Benefits: - Paid Time Off (PTO) - Medical coverage - Employee discounts

Working Environment: At Staples, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. As a Remote Client Relations Manager, you will have the opportunity to work with clients from around the world, gaining valuable experience and exposure to different markets.

Equal Opportunity Statement: Staples is an equal opportunity employer and welcomes all qualified individuals to apply for this position. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce.

Deadline to apply: 2024-05-31

If you meet the requirements and are passionate about client relations, we encourage you to apply for the Remote Client Relations Manager position at Staples in Canberra, Australian Capital Territory, AU. Join us in shaping the future of client relationships and making a positive impact in the business world.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.