Remote Client Relations Manager

Job Description:

Principal Financial is seeking a Remote Client Relations Manager to join our team in Perth, Western Australia. This full-time position is at the Associate level and requires a minimum of 5 years of experience in client relations or a related field.

Responsibilities: - Manage client relationships remotely, including maintaining regular communication, addressing client inquiries and concerns, and providing exceptional customer service. - Develop and implement strategies to retain and grow existing client accounts. - Collaborate with internal teams to ensure client needs are met and projects are delivered on time and within budget. - Analyze client data and feedback to identify trends and opportunities for improvement. - Stay informed about industry trends and competitors to proactively address client needs. - Act as a liaison between clients and internal stakeholders to ensure a smooth and successful client experience. - Provide support and guidance to junior team members as needed.

Requirements: - Hardworking and resourceful individual with a strong work ethic. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Strong planning and organizational skills. - Innovative mindset with a focus on continuous improvement. - Bachelor's degree in Business, Marketing, or related field preferred.

Benefits: - Parental leave for both primary and secondary caregivers. - Paid Time Off (PTO) for vacation and personal days. - Paid sick leave for health-related absences.

Working Environment: At Principal Financial, we promote equality and fairness for all employees. We strive to create a diverse and inclusive work environment where all team members feel valued and respected.

Deadline to Apply: Interested candidates should submit their applications by June 27, 2024.

Equal Opportunity Statement: Principal Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all individuals are encouraged to thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.