Client Relations Manager - Work from home

Job Description: Stockland, a leading property development company based in Adelaide, South Australia, is seeking a Client Relations Manager to join our team on a full-time basis. This position offers the opportunity to work from home and will require a high level of independence, as well as excellent communication and project management skills. The ideal candidate will have at least 8 years of experience in client relations and a proven track record of building strong relationships with clients and partners.

Responsibilities: - Develop and maintain strong relationships with clients and partners to ensure customer satisfaction and retention - Act as the main point of contact for client inquiries, escalations, and issue resolution - Work closely with the sales and marketing teams to identify opportunities for upselling and cross-selling to existing clients - Conduct regular analysis of client feedback and satisfaction to identify areas for improvement - Collaborate with internal teams to develop and implement client success strategies and initiatives - Lead and manage client projects from inception to completion, ensuring all deadlines and deliverables are met - Provide regular updates and reports to senior management on client relations activities and performance

Requirements: - Bachelor's degree in business, marketing, or a related field - Proven experience in client relations, account management, or a related field - Strong project management skills with the ability to juggle multiple projects and priorities simultaneously - Excellent communication and interpersonal skills - Ability to work independently and take initiative to drive results - Strong analytical skills with the ability to interpret data and trends - Proficiency in Microsoft Office Suite and CRM software - Ability to travel as needed for client meetings and events

Personality Traits: - Hardworking and dedicated - Independent and self-motivated

Soft Skills: - Strong analytical skills - Effective project management abilities

Benefits: - Profit sharing opportunities - Retirement plan options - Travel and spending expenses covered

Working Environment: - Collaborate with colleagues worldwide, fostering a global village mentality

Equal Opportunity Statement: Stockland is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from people of all backgrounds and abilities.

Deadline to Apply: May 31, 2024

If you meet the above requirements and are eager to take on this challenging and rewarding role as a Client Relations Manager with Stockland, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.