Remote Client Service Officer

Job Description:

Global Partners is seeking a dedicated and resilient Remote Client Service Officer to join our team in Melbourne, Victoria. As an Associate level position, the ideal candidate should have at least 4 years of experience in a similar role. This full-time position offers the opportunity to work remotely, providing support to our global client base.

Responsibilities: 1. Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. 2. Develop and maintain strong relationships with clients to ensure their satisfaction and retention. 3. Coordinate with internal teams to ensure that client needs are met efficiently and effectively. 4. Analyze client feedback to identify areas for improvement and develop strategic plans to enhance client service. 5. Monitor client accounts and provide regular updates on their status and progress. 6. Collaborate with team members to implement new client service strategies and initiatives. 7. Stay up-to-date on industry trends and best practices to continually improve client service processes. 8. Participate in corporate social responsibility initiatives to give back to the community and demonstrate our commitment to making a positive impact.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Proven experience in client service or a related field for at least 4 years. 3. Excellent communication and interpersonal skills. 4. Strong analytical abilities and strategic planning capabilities. 5. Ability to work independently and manage multiple priorities effectively. 6. Proficiency in Microsoft Office and CRM software. 7. Willingness to work remotely and adapt to a flexible work schedule.

Benefits: - Gym membership - Disability insurance - Free accommodation

Equal Opportunity Statement: Global Partners is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and strive to provide an environment where everyone feels valued and respected.

Deadline to apply: 2024-05-13

If you meet the requirements and are interested in joining our team as a Remote Client Service Officer at Global Partners, we encourage you to apply before the deadline. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.